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Responsibilities of A Business Analyst In The Technology Industry

Responsibilities of A Business Analyst In The Technology Industry

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A business analyst is the connection between the business/marketing departments and the engineering department in a company. Because those who work in the business section are not always skilled in technical details they work as a team with the technology teams to accurately advertise and promote new services and products.

While the technical team is trained to develop software or design new products, they may not know what the average consumer wants for a product design or from a company, and that is where the business analyst comes in. Their job is to ensure each side knows what the consumers -- and the company -- need from a new product.

A business analyst is similar to an interpreter or negotiator. Business analysts explain to the technical team what the business department wants and needs are and the technology team discusses the technology details, limitations or abilities to be delivered from the analyst to the business departments. The business analyst is the person who understands and speaks both technology and business terminology and is able to explain one to the other.

Typical Business Analyst Responsibilities

  • Putting together a detailed project profile listing requirements from both the business department (such as advertising and marketing) and the technology department (such as product designing and quality assurance)
  • Following and managing project activity to ensure the project is on schedule
  • Conducting project coordination reviews and troubleshooting business meetings
  • Working with the company's quality assurance and product testing team to make sure the tests adequately cover the requirements and to eliminate errors
  • Update upper management and company executives of the project's activity

While a business analyst may not be required to know all of the technical details, it is expected that they be able to manage a project and its teams. They may feel like a personnel manager one day and a research surveyor the next. Business analysts not only negotiate differences of opinion, but also research and read technical manuals. At the end of a project some analysts create analyses of the entire project and a evaluation of both the finished product as well as the teams involved.

As you can see the Business Analyst is an extremely important part of growing businesses into new areas and attracting new customers. They need to be well organized, able to talk to all levels of employees in any department and they need to be the go-to person for any information needed on a project. They usually have a degree in Business Administration with prior experiences or independent studies in Information technology. They are responsible for analyzing the business needs of their projects and help identify and solve problems.

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