Career As A Network Technician And Computer Support Specialist
What does A Network Technician & Computer Support Specialists Do?
What do they do? Help keep networks running so that people can communicate through computers
Salary: Starts in the $30,000 and goes up to $50,000 and further with continued education.
Specializations: Maintenance, network operation, user support, database maintenance
Preferred education: Certification program is a good start; postsecondary training, associate's degree, or a bachelor degree are needed to get ahead.
Certification: Employers on average hire only certified Network Technician
Getting ahead: Need on the job experience and continued education to advance
Skills & knowledge: Working under pressure, thorough knowledge of specific network hardware & software
Where they work: Offices in every kind of business
Job outlook: According to U.S. Department of Labor employment of Computer Support Specialists and Network Technicians is expected to increase faster than the average (up to 30%) for all occupations through 2014, as organizations continue to adopt increasingly sophisticated technology and integrate it into their systems.
What Network Technician and Computer Support Specialists do.
Diagnose hardware and software problems, and replace defective components.
Perform data backups and disaster recovery operations.
Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Perform routine network startup and shutdown procedures, and maintain control records.
Design, configure, and test computer hardware, networking software and operating system software.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Confer with network users about how to solve existing system problems.
Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Interacting with computers: Using computers and knowing the system.
Updating and using relevant knowledge: Keeping up-to-date technically and applying new knowledge to your job.
Solving Problems: Analyzing information and evaluating results to choose the best solution to solve problems.
Communications: Providing information to supervisors and co workers by telephone, e-mail, or in person.
Processing Information: Compiling, categorizing, calculating or verifying information and data.
Documenting Information:Entering, recording, storing and maintaining information in written and or electronic form.
Customer Service: being able to manage inquires and solves problems for non computer knowable people in person, through email and by telephone.